Privacy Policy
Effective Date: Jan 1st 2025
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, billing/shipping address when you register or make a purchase.
- Payment details (processed securely through third-party providers; we do not store your card details).
Non-Personal Information:
- Device information, browser type, operating system.
- Usage data (pages visited, time spent on the site, download activity).
Optional Information:
- When you subscribe to our newsletter, sign up for updates, or respond to surveys.
2. How We Use Your Information
Your data is used for the following purposes:
- To process and deliver your purchases (training kits, worksheets, content).
- To provide customer support and respond to inquiries.
- To send order confirmations, product updates, and important service notifications.
- To improve our website, services, and training materials.
- To send marketing emails (only if you have opted in, with an option to unsubscribe anytime).
3. Sharing of Information
We do not sell, rent, or trade your personal data. We may share information only with:
Service Providers:
Payment processors, cloud storage, email service providers, or IT support who help us run the business.
Legal Requirements:
If required by law, regulation, or legal process.
Business Transfers:
In case of merger, acquisition, or asset sale, your data may be transferred.
4. Data Storage & Security
- All customer data is stored securely using industry-standard encryption.
- Payment transactions are handled via trusted third-party payment gateways.
- We limit access to your personal data to authorized personnel only.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience.
- Track usage patterns.
- Provide personalized content.
You may disable cookies through your browser settings, but some features of the site may not function properly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing emails.
- Withdraw consent at any time (this may affect your ability to use certain services).
For requests, please email us at support@corporatetraininglibrary.com
7. Retention of Data
We keep your personal information only as long as necessary for:
- Providing the services/products you purchased.
- Legal, tax, or regulatory compliance.
- Resolving disputes or enforcing agreements.
8. Children's Privacy
Our products and services are intended for business professionals, not children under 16. We do not knowingly collect personal data from children.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content, privacy practices, or security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Effective Date."